Academic Services
Academic Services (AS)
Academic Services (AS) is the central professional service department within the Office of the Provost. AS is committed to delivering excellent support to students, graduates, staff, UK validating partners, and a range of internal and external stakeholders including the Ministry of Higher Education, the Supreme Council of Universities, and the National Authority for Quality Assurance and Accreditation in Education (NAQAAE).
The department is responsible for managing the entire student journey, from enrolment through to graduation. We adopt a proactive approach to assist and support both students and staff throughout this process.
Our objectives are as follows:
• Provide high-quality student-centred service that contributes to enhancing students’ retention, success and progression.
• Support the implementation of the University’s teaching and learning strategy and transformation plan.
• Actively implement the University’s digital transformation strategy.
• Implement the University’s academic regulations and other requirements from the UK and Egyptian regulatory bodies
• Monitor the adherence to the University’s academic regulations in the faculties.
• Support staff and students to understand the academic regulations policies and processes.
• Provide academic advice and support to students.
• Manage curriculum portfolios for the faculties.
• Administer the University’s academic regulations-related policies and processes.
• Facilitate the University’s UK academic partnerships’ quality assurance and enhancement activities.
The Department is led by the Director of Academic Services, and it consists of the following six units:
1. Academic Advice and Support Unit
2. Assessment Unit
3. Awards and Statements Unit
4. Postgraduate Taught Support Unit
5. Student Records and Registry Unit
6. UK Academic Partnership Unit
