Alumni Manager- Alumni Department
Job Purpose
The Alumni Relations Manager plays a pivotal role in strengthening the university's relationship with its alumni community. The Alumni Relations Manager will lead efforts to engage alumni through various channels, oversee alumni-related events, manage the alumni relations team, and collaborate with key stakeholders to enhance alumni involvement, networking, and support. This position requires a strategic and dynamic professional with exceptional communication and relationship management skills.
Job Responsibilities
- Develop and implement comprehensive engagement strategies to foster meaningful alumni connections with the university.
- Act as the primary liaison for alumni inquiries, support requests, and feedback.
- Cultivate and maintain relationships with alumni volunteers, affinity groups, and association leaders to drive alumni participation.
- Collaborate with academic departments, student services, and other university units to integrate alumni into mentoring, career development, and student support programs.
- Plan and execute alumni events, including reunions, networking receptions, and professional development workshops, to enhance engagement.
- Oversee alumni communication channels, including newsletters, social media platforms, and online communities, ensuring alumni stay informed and connected.
- Identify and engage potential alumni donors, collaborating with advancement teams to drive philanthropic initiatives.
- Work closely with marketing and communications teams to develop targeted alumni-focused content and promotional materials.
- Perform any additional tasks assigned by the Line Manager.
Job Requirements
Educational Qualifications
- Bachelor's degree required; an advanced degree in a related field is preferred.
Experience
- 8–10 years of experience in alumni relations, donor relations, customer relationship management, or a similar field.
Technical Skills
- Experience with alumni databases and CRM systems (preferred).
- Exceptional interpersonal, communication, and relationship-building skills.
- Proven ability to manage teams, coordinate multiple projects, and work effectively in a fast-paced environment.
- Strong organizational skills and keen attention to detail.
- In-depth knowledge of alumni engagement best practices and strategies.
Competencies
Core:
- Interpersonal Skills
- Collaboration
- Integrity & Accountability
- Results Focus